Must obtain and maintain a current Food Handler’s Card.At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.Ability to prioritize job duties and manage time effectively, and work well with others.Exemplary customer service skills and demonstrated ability to work efficiently under pressure.Must present a neat, clean, and well-groomed appearance in accordance with departmental policy.Must possess knowledge of general arithmetic (addition, subtraction, multiplication and division) in relation to position requirements.Must be able to read, write and speak in the English language.Previous cash handling experience preferred. Previous high-volume restaurant experience preferred.Performs other duties as assigned to support the efficient operation of the department. Continues to pass periodic quizzes and tests with the same results as needed thereafter. Passes service standards, food, liquor, wine, beer and alcohol awareness and point of sales tests with scores of 90% or better, before working solo shift. Serves the guest at the food line, plates and garnishes food, and supports cooks in the action stations.Īssists team members and guests whenever possible. Restocks ice bins before opening and during operations as necessary.Ĭoordinates seating and activities of the dining room to provide fast and courteous service to guests. Keeps stations fully stocked with condiments, plastic ware, coffee, etc. Keeps walkways clear of any debris sweeps and mops as needed. Inspects dining room tables, chairs and floors for cleanliness. Clears and wipes down tables removes food trays. Delivers food and any necessary condiments to guests.Įnsures cleanliness, sanitizing and organization of workstations and dining rooms. Prepares beverages and expedites food orders as necessary. Serves and prepares meals according to the Department standards. Greets guests in a timely manner with a smile, makes eye contact, escorts them to tables, and provides a menu (where applicable).ĭemonstrates accurate cash handling as outlined in the Department training and procedures including ensuring that all orders are paid for and received. The buffet attendant presents themselves professionally with an approachable and accommodating demeanor to both guests and team members at all times and ensures a a consistent Best in Class experience in alignment with the goals and priorities of the Tribe.Ĭreates the ultimate, memorable guest experience by providing exceptional service to every patron interacts and entertains in an enthusiastic and engaging manner. This position serves as a team player while greeting guests, coordinates seating needs, maintaining cleanliness of assigned areas, as well as supporting the culinary team on the buffet line. Reporting to the Food & Beverage Supervisor, the Food & Beverage Attendant provides an exceptional guest experience while holding responsibility for ensuring an efficient flow of service within the buffet.
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